What is our Warranty on our merchandise
Depending on the product you are looking at warranties will vary.
Listed is our warranty on lift Supports:
Lift Supports for the Hood, Trunk, Hatch, Liftgate or Tailgate:
Are covered with a Limited Lifetime warranty .
- Provided your original purchase was for a pair (unless your application only uses 1 lift support)
- These must be installed in the intended vehicle and the unit stops working properly or to your satisfaction.
Lift Supports for Non Automotive applications, Tonneau covers, package delivery vehicles, and special projects are cover for a period of 12 months.
In the event that the units stop performing after 180 days then you would be responsible to ship them to us and enclose a check for $8.00 (for shipments inside the USA) as well as proof of purchase from us to cover the return postage, and we will then send you the replacement unit. Please contact us before the units are shipped for an RMA number.
How is a new return handled For Standard Automotive Applications?
If for any reason you are not satisfied with our product you can return them within 30 days for a refund or replacement, which ever you prefer.
If it is due to a mistake that we made we will prepay the return postage, if it is an error on your part the postage is your responsibility.
You will need to contact us and let us know what the problem is and we will then issue a RMA number. We will try and resolve the problem as quickly as possible.
Volume, Build to Suit and special orders
Due to the nature of these all sales are final. Please contact us for details.
This policy is subject to change without notice.